How Can We Help You?

We hope you can find everything you need to manage your account here. 

  • Find new member information
  • Learn how to stop and start your service
  • View your energy usage and learn how you can save
  • Update your account information with us
  • Explore the many bill payment options
  • Find rate information
  • Learn how to read your bill

If you have any questions about your account, please contact a Member Relations Representative at 855-938-6316.

Explore the paperless billing option
Explore the paperless billing option

Paperless billing with SmartHub is convenient. It offers you the opportunity to pay anytime, anywhere. Just click on the SmartHub link on the homepage to create you SmartHub account or to switch to paperless billing. Contact a member relations representative, toll free, if you have questions 800-728-1242.

SmartHub offers many benefits
SmartHub offers many benefits

If you have questions about your Eastern Iowa REC bill, the answer may be just a few key strokes away using SmartHub. Using SmartHub  through a computer, smart phone or tablet, Cooperative members are able to:
•  Pay bills.
•  View, print or download current and previous billing statements.
•  Access accounts 24/7.
•  Review electricity use.
•  Set accounts up for automatic payment.
•  Receive e-mail and/or text notifications regarding bills.
•  Report power outages.